Latent demand for CTA to be on Twitter, and CTA’s other tools

[flickr]photo:6308322418[/flickr]

The Chicago Transit Authority tweeted for the first time yesterday morning at 10:59 AM. They said, “This is an official announcement from CTA: Hello”. They had 1 follower at the time of the tweet (it was me). 25 minutes later they had 49 new followers.

7 hours and 31 minutes later (I checked at random times), they had 1,338 followers. That’s fast.

36 hours later, they have 1,928 followers.

They also launched a page on Facebook and an updates service delivered via email or SMS (text messaging). We’re glad CTA is now on social media (it took awhile). But these are just a few tools out of many that the CTA has for its customers to get information. Let me list them all for you:

Read my story about the state of Chicago transit trackers. Also, you can follow Grid Chicago on Facebook and Twitter, or via email updates.

2 thoughts on “Latent demand for CTA to be on Twitter, and CTA’s other tools”

  1. Just days after staff in their communications & marketing department was cut in half. Makes one wonder what they were up to before…

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