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Open 311 technology now implemented in Chicago with apps to help speed up reporting

By Steven Vance On November 5, 2012 · 12 Comments

Are you ready to start reporting street problems using your smartphone? Install one of the apps listed below. 

The City of Chicago launched its public Open 311 application interface in October allowing residents to quickly make a report, online or with a smartphone, bypassing the lengthy process of calling. App developers are now able to build [...]

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Street issues, 311, and apps: tying them all together – part 1

By Steven Vance On December 11, 2011 · 11 Comments

Imagine photographing with your smartphone this metal plate that’s supposed to cover the sewer at Bloomingdale Avenue and Milwaukee Avenue and immediately uploading it to the City’s 311 system for fixing. That’s the power of Open311. (It’s finally being repaired.) 

311 is a phone number and a service request management system that the [...]

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