[flickr]photo:6308322418[/flickr]
The Chicago Transit Authority tweeted for the first time yesterday morning at 10:59 AM. They said, “This is an official announcement from CTA: Hello”. They had 1 follower at the time of the tweet (it was me). 25 minutes later they had 49 new followers.
7 hours and 31 minutes later (I checked at random times), they had 1,338 followers. That’s fast.
36 hours later, they have 1,928 followers.
They also launched a page on Facebook and an updates service delivered via email or SMS (text messaging). We’re glad CTA is now on social media (it took awhile). But these are just a few tools out of many that the CTA has for its customers to get information. Let me list them all for you:
- Discover
- Bus Tracker (mobile, desktop, SMS, email)
- Train Tracker (mobile, desktop, SMS)
- Flickr
- YouTube – Watch the CTA Connections show
- Updates
- DIY Bus Tracker Display
- Bus Tracker API (for developers)
- Train Tracker API (for developers)
- Customer Alerts API (for developers)
- More developer tools
- Third-party apps
- CTA Budget Feedback & Ideas
Read my story about the state of Chicago transit trackers. Also, you can follow Grid Chicago on Facebook and Twitter, or via email updates.
Just days after staff in their communications & marketing department was cut in half. Makes one wonder what they were up to before…
I’m not familiar with that cut. I am aware that the Media Relations section lost several people.