Are you ready to start reporting street problems using your smartphone? Install one of the apps listed below.
The City of Chicago launched its public Open 311 application interface in October allowing residents to quickly make a report, online or with a smartphone, bypassing the lengthy process of calling. App developers are now able to build [...]
Jesse Bounds talks about the “311 volley” at the last OpenGov Meetup.
Update September 14: One month later and the Service Tracker is now live. Input your SR number and watch its status (hopefully) change.
At the August OpenGov Meetup, Jesse Bounds, developer with Code for America, demonstrated some [...]
A screenshot of the Spothole homepage.
In part 1 of Street issues, 311, and apps: tying them all together I talked to Chicago’s Chief Technology Officer, John Tolva, who painted the picture of how we can interact with 311 and city services in [...]
Imagine photographing with your smartphone this metal plate that’s supposed to cover the sewer at Bloomingdale Avenue and Milwaukee Avenue and immediately uploading it to the City’s 311 system for fixing. That’s the power of Open311. (It’s finally being repaired.)
311 is a phone number and a service request management system that the [...]
Grid Chicago is a blog about sustainable transportation matters, projects and culture in Chicago and Illinois, by John Greenfield and Steven Vance since June 2011.
Recent Posts
- Grid Chicago is parked. Come join us at Streetsblog Chicago!
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- Redesigning North Avenue to better serve its purpose: shopping
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- Next South Shore alderman must expand and protect existing transit
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- Transition Plan: We’re making the move to Streetsblog Chicago!
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Side Projects
Western & Ashland BRT: Pros and Cons - This webpage summarizes the project details and describes the pros and cons for each of the 4 bus rapid transit scenarios
Get Lit: Use Lights At Night - A campaign to get bike lights onto cyclists' handlebars. Donate today
Crash Portal - Exploring bike crashes in the City of Chicago and elsewhere
Bike 2015 Plan Tracker - Monitoring the status of implementing the 153 strategies in the Bike 2015 Plan
Chicago Bike Map app - Carry a beautiful Chicago bike map on your iPhone, iPad, or iPod touch, along with numerous, helpful points of interest and resources


















