Author: Steven Vance

Calling 311 to make service requests about infrastructure is an onerous task

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Reporting street issues to 311 was an arduous process that absorbed 24 minutes and 37 seconds of my Monday. I called to follow up on the issue of accessibility I reported in February for the southwest corner of Kinzie Street and Clark Street. After 14 minutes and 09 seconds, the 311 operator found three calls for service – all were marked closed – for that stepped curb! She asked if the problem still existed (it does) and made a new record (the fourth one). The other two records, neither of which were mine, both indicated that it was inaccessible to wheelchairs. She told me that on one of the existing records there was confirmation that it was a vaulted sidewalk (meaning there’s a hollow space underneath). This may be part of the reason this corner wasn’t fixed after the ADA lawsuit.

My original request for this curb problem is 12-00337103, made on February 22, 2012. Today’s request is 12-01060656. Continue reading Calling 311 to make service requests about infrastructure is an onerous task

Video captures “Milwaukee morning madness” as cyclists pedal towards Kinzie and Desplaines Streets

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Brandon Gobel sent us this video showing dozens – I count 27 – of people bicycling southeast on Milwaukee Avenue towards the five-way intersection with Kinzie Street and Desplaines Street. There were 13 motorized vehicles in the same signal cycle.

You’ll notice about half are changing lanes from the conventional curbside bike lane to the single travel lane so they can merge to the bike left-turn lane ahead.

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The view from the opposite direction, looking southeast at the intersection of Kinzie Street, Desplaines Street, and Milwaukee Avenue. 

Unfortunately, because of signal timings at the intersection they just left (Hubbard/Milwaukee) uncoordinated with their destination intersection, the first in the group won’t be rewarded with a green light for their tricky uphill lane change maneuver, and will need to stop at the red light, while those in the back of this group will likely get a slim chance at moving through a green light (the green light is only 12 seconds long).

I’ve heard from several people who cycle here, Gobel included, that changing lanes from the curbside bike lane in a dark viaduct to the travel lane in order to reach the bike left-turn lane ahead can be very stressful.

Another issue with the light, but not related to this video, is that the light cycle for people who want to cycle from Milwaukee to Kinzie (making a slight left to go eastbound) is designed such that if you enter the intersection at the end of the green phase, you will be in the intersection for the entire yellow phase, part of the red phase, and then the beginning of green phase for the cross direction. I explored this – long intersections – on my blog, Steven Can Plan.

New digital information screens bring peace and quiet to CTA stations

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The new screen shows estimated train arrival times most of the time. If you watch it long enough, you will see weather information. 

A new feature that debuted at the Chicago Transit Authority’s Oakton-Skokie station in April and Morgan station in May gives riders better Train Tracker information without a noisy distraction. The brand new digital information screens provide useful countdown times to the next train “at nearly all times” without the chaff offered by existing screens in the CTA system.

These screens are more informative than the loud and large Titan screens seen at more stations; they also rarely display the number of minutes until the next train. When Grid Chicago asked the CTA about its intentions in using the new screens, spokesperson Brian Steele replied, “They’re consciously designed to focus on real-time customer information, and don’t show ads, agency promotions or PSAs”.

Continue reading New digital information screens bring peace and quiet to CTA stations

Voting has begun for Bike Chicago PSA video contest

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The Lakefront Trail features prominently in “Chicago Bike Love”.  

Vote on the Department of Cultural Affairs and Special (DCASE) website to select the winning Bike Chicago PSA video. The four finalist videos will be shown on the big screen before a screening of Pee Wee Herman’s Big Adventure next Tuesday, June 12, at Millennium Park (see all events). Video links below open in a new full-size window.

Bike Chicago – You can dress like a revolutionary soldier and still ride a bike. Features Active Transportation Alliance staffer Rebecca Resman.

And Sometimes I Bike It Everywhere – An interview with three-year-old Amelie about biking in Chicago. Something really funny happens when she rides in the Kinzie Street bike lane at 1:13.

Chicago Better By Bike! – A kind of stop-motion video of many Chicago destinations. It’s amusing because it’s hard to tell if the person in the photo was ever moving in the shoot.

Chicago Bike Love – Boy meets girl on the Lakefront Trail and, after a MySpace-style photoshoot, have a picnic. Not a PSA, though.

There’s another bike movie event that week, on Monday, June 11, at Goose Island Brewpub, 1800 N Clybourn Avenue: Bicycle Film Festival will bring a special screening of “Bike Shorts”. The event is free and starts at 6 PM. Visit the DCASE website for all Bike To Work Week events.

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Contest flyer. 

See what bikes can do at the Cargo Bike Roll Call on Saturday at West Town Bikes

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Once again Grid Chicago will be producing the Cargo Bike Roll Call, a social event about what’s possible with bicycling, and how people in Chicago use their bicycles to carry children, dirt for community gardens, or deliver goods.

Saturday, June 9, 2012, from 6 PM to 10 PM
West Town Bikes
2459 W Division Street (same as 1147 N Campbell)

By doing this in June we’ll have more hours of daylight than we did last September!

[flickr]photo:6187991714[/flickr] Continue reading See what bikes can do at the Cargo Bike Roll Call on Saturday at West Town Bikes

Comment of the day: Would CTA’s Dan Ryan Red Line closure “go down” in the north side?

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The 63rd Street Red Line station will become accessible in the CTA’s “Red South Track Renewal Project” closure in summer 2013. 

A commenter on the Riders for Better Transit Facebook page, responding to their question about what Chicago Transit Authority passengers think of the transit agency’s plan to shut down the Dan Ryan portion of the Red Line for 5 months of track replacement, stated “I think this NEVER would go down for the Northbound Red Line”. Here’s the project summary:

Starting in Spring 2013, the CTA will rebuild the tracks along the south Red Line, from Cermak-Chinatown to 95th/Dan Ryan—a project that will provide faster, more comfortable and more reliable service for Red Line riders.

Here’s one reason why: The number of passengers who use the “North Side Main Line”, as the north side section of the Red Line is sometimes referred to, is greater than the State Street subway section (as a whole), or the Dan Ryan section (as a whole and as an average per station). Continue reading Comment of the day: Would CTA’s Dan Ryan Red Line closure “go down” in the north side?