Open 311 technology now implemented in Chicago with apps to help speed up reporting

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Are you ready to start reporting street problems using your smartphone? Install one of the apps listed below. 

The City of Chicago launched its public Open 311 application interface in October allowing residents to quickly make a report, online or with a smartphone, bypassing the lengthy process of calling. App developers are now able to build programs that interact with the City of Chicago’s 311 database, created in 1997, via the Open 311 application interface to provide a faster and richer user experience. While such a process could have been established years ago, we’re happy to have it in Chicago now.

Currently only 14 service request types are available (see list below), which were said to be among the most commonly requested services. The application interface (known to programmers as “API”) was developed in part by Code for America fellows who researched the 311 implementation here and interviewed myriad users (alderman, city employees, operators, neighbors) in February and were coding all the way up until the last week of October. The undertaking has led to a great outcome, shaking up the tedious process of asking for a city service.

Rob Brackett, one of the four Code for America fellows to work on this project in Chicago, came to a recent Hack Night event at 1871, a tech hub at the Merchandise Mart, to showcase the city’s and fellows’ progress (slideshow). Two city staffers – Kevin Hauswirth (social media director in the Mayor’s Office) and Ryan Briones (IT director at the Department of Innovation and Technology, DoIT) – attended to join the discussion with civic coders and designers about the future of 311 and the Open 311 API. We – the public, really – were invited to contribute our own code updates for the city’s Open 311 website on the social coding website called GitHub.

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My service request as submitted to the city’s new 311 website (it currently accepts 14 service types).  Continue reading Open 311 technology now implemented in Chicago with apps to help speed up reporting

Grid Shots: Political and advocacy statements

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An anti-dooring sticker is posted on a pole on Wells Street. These were printed by individuals several years ago. The website has been defunct for a long time. Photo by Michelle Stenzel. 

Cyclists being doored is a major issue. It led to one death this year and in 2010, it comprised almost 20% of all reported bicycling-automobile crashes. There’s a political and advocacy cause in this issue: road designs must be changed and people driving and bicycling need to be continually educated and reminded about avoiding a collision.

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Hannah’s Bretzel stores have bikes with big baskets out front with the message “low emission vehicle”. Are these used for delivery, or just parked here? Photo by Seth Anderson.

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An advertisement spans Elston Avenue on a railroad viaduct that says “Save Health, Save Jobs, SaveSafetyNet.com”. Photo by Michelle Stenzel.

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A ghost bike is prepared in Daley Plaza for Jepson Livingston at the Ride of Silence in May. Photo by Drew Baker.

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In July 2011, Grid Chicago asked the United States Postal Service to stop parking its trucks in bike lanes.

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A mannequin placed on Wacker Drive by the Chicago Department of Transportation wears a black t-shirt printed with “One of 32 pedestrians killed last year [2010] in Chicago”. 36 pedestrians were killed by automobiles traffic in 2011. Photo by Mike Travis.

Add your photos to our Flickr group for consideration for future Grid Shots posts. View past Grid Shots post. See what themes are coming soon.

Move It! A Guide to Getting Around Big Cities by Bike

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Biking in downtown Denver.

[This article was commissioned by SRAM Corporation, a bike components manufacture headquartered in Chicago, for their Urban Products catalogue.]

This is an amazing time to be an urban bicycle commuter in the United States. According to the American Community Survey, over the last decade the percentage of citizens who frequently pedal to work rose 63% in the 70 largest cities. Sure, even U.S. cycling Meccas like Portland, Oregon, only have a fraction of the mode share of Northern European towns like Amsterdam and Copenhagen. But stateside cycling is definitely on a roll, and we seem to be approaching critical mass.

There are lots of reasons for this bike boom. In gridlocked cities, bicycling is often the fastest, most efficient way to get around. It’s a great way to add physical activity to your routine without having to spend extra time and money at a gym. In a sluggish economy with rising gas prices, not having to spend cash at the pump or on parking is definitely a plus. Cycling instead of driving is an easy way to help out the environment. And, last but not least, navigating a metropolis by bike can be incredibly fun.

But not everybody feels comfortable cycling in a big city. That’s why towns from cost to coast are investing in new infrastructure to make riding safer, more convenient and more enjoyable, from off-street paths and on-street bike lanes, to parking racks and commuter stations that provide secure places to stash your ride at the end of the trip.

Continue reading Move It! A Guide to Getting Around Big Cities by Bike

Bicycle Film Festival starts off with a bang on Friday with free viewing

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Watch the video interview on Vimeo, it’s 2 minutes long. 

We interviewed Terry Bloom the other day at his gym about the Bicycle Film Festival that starts tomorrow, a locally-produced event with international cachet that celebrates films about bikes but also the bicycles and the people who ride them. We wanted to know what will be different in 2012’s festival over 2011′.

First off, there are three new and different venues, starting with a free showing at the Claudia Cassidy Theater in the Chicago Cultural Center downtown. Donations will be accepted and seats are first come, first served, but if you join one of the three rides departing at 17:30h, “you will get a seat”, Terry guaranteed. Saturday’s screenings move to the Viaduct Theater, at the Belmont and Western Avenue viaduct in Roscoe Village, while Sunday’s films will be projected at the renovated Logan Theater in Logan Square.

See the full screening schedule, venue details, and ticket information (event page on Facebook). All other events are free. Continue reading Bicycle Film Festival starts off with a bang on Friday with free viewing

Fatality Tracker: Driver turns truck right in front of cyclist, killing him

2012 Chicago fatality stats*:

Pedestrian: 22 (10 have been hit-and-run crashes)
Pedalcyclist: 6 (1 is a hit-and-run crash)
Transit: 8 (our last update listed 7)
Skateboard: 1 (1 is a hit-and-run crash)

A person riding a bike on westbound Augusta Boulevard was killed this morning when a driver of a truck traveling in the same direction turned right onto northbound Ashland Avenue. The crash happened at “about 10 AM”. The Chicago Tribune reports:

The Cook County medical examiner’s office said the man was in his 50s and was pronounced dead at 10:35 a.m.

The driver of the truck, Danny Darling, 47, of Michigan City, Ind., remained at the scene and was ticketed for making an improper right turn, Mirabelli said.

There is a discussion about this on EveryBlock, with details from apparent witnesses. In 2011, 7 bicyclists died in traffic. An improper right turn is another name for “right hook”, which is regulated by Municipal Code of Chicago 9-16-020. In this case it carries a fine of $500.

View Ashland & Augusta in a larger map. This is one of those intersections where the bike lane ends very prematurely before the intersection, in this case ~190 feet before the westbound Augusta stop bar.

* The information is only accurate as of this post’s publishing time. View previous Fatality Tracker posts.

Ad Men on the ‘L’ train: Aubin and Sorrels Win the CTA Racing Crown

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Moment of triumph: Garrett Sorrels and Chris Aubin (holding smart phone.) All photos taken on CTA property courtesy of Chris.

For those of you who haven’t been following Chicago’s ‘L’ racing saga, here’s a quick summary of all the competitors we’re aware of who have held the record for visiting every CTA station in one day, solely by transit and shoe leather:

– March 2011: UK native Adham Fisher visits all 143 stations in 9:36:33.
– February 2012: Danny Resner and John Greenfield complete the course in 9:30:59.
– Early April 2012: Scott Presslak and Kevin Olsta set a new record, 9:24:05.
– Mid-April 2012: Rob Bielaski and Ben Downey clock a time of 9:08:56.
– Late April 2012: Adham returns to town and goes head-to-head against Danny and John. Our time is 9:08:03; The Englishman wins the race and sets a new record with a time of 8:56:33.
– Summer 2012: CTA opens two new stations: Yellow Oakton and Green Morgan. Since the new station count is 145, Adham’s record for 143 stops is frozen.
– August 2012: RedEye CTA reporter Tracy Swartz visits all 145 stations in 9:17:00, becoming the new overall champ and smashing the ‘L’ racing gender barrier.
– October 19, 2012: Chris Aubin and Garrett Sorrels, co-workers at the ad firm Starcom Worldwide, set the new overall record at 9:12:39.

Chris and Garrett recently met up with Scott, Kevin, Danny and John for the third-ever CTA racer summit at the Skyride Tap, a dive bar below the Loop elevated tracks at 105 West Van Buren. After toasting the new winners’ triumph, we discussed the fact that there are only a few months left to break their record before the south Red Line closes for repairs this spring, putting ‘L’ racing on hold for five months. Here’s Chris’ account of his historic ride.

Continue reading Ad Men on the ‘L’ train: Aubin and Sorrels Win the CTA Racing Crown